Hi, well - can't you use AI and kettle /spoon (kitchen) to do this?
Trigger a job by calling a batch file from ARS and command line, that batch file calls a spoon job... you could even update the ticket with this file as attachment... or send it to the user via email... Just an idea... Regards Rüdiger > LJ LongWing <[email protected]> hat am 19. Januar 2017 um 15:48 > geschrieben: > > ** > Avanish, > The easiest way would be through a run-process, something like > > echo "this text" >> file.log > > or something like that....but that has SOOOO many problem with it I won't > even go into it here.... > > the best method is to call a script that logs back into Remedy and pulls > information and does some sort of manipulation....or, depending on your > needs, a plugin that a filter can call to manipulate the file in question.... > > There are tons of languages and ways of doing this...all of them require > some sort of customization, and skills outside of Remedy to get it done > properly. > > On Wed, Jan 18, 2017 at 11:42 PM, Avanish Subudhi > <[email protected] mailto:[email protected] > wrote: > > > > ** > > Hi All, > > > > Need help !! > > > > Does anyone know how to create a text file through workflow. > > > > On Submission of Service Request the request information will push > > the data and create a text file. Also when the ticket is modified it should > > update the text file. > > > > Thanks & Regards > > Avanish > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
