Kevin, You should not have Admin01 in the same DB as the rest of the servers if it's not in the server group, for exactly the type of thing you are discussing....being in the server group allows the server group to manage what element are enabled how/when/etc....so yes....the escalations would be running twice because the two servers don't know about eachother...worst case scenario, is that Admin01 and another server that's the admin somehow are both making changes...that can truly screw up your metadata in a very bad way.
On Tue, Jan 24, 2017 at 3:40 PM, Kevin Shaffer <[email protected]> wrote: > ** > > There are 5 admin servers. For my question I will refer to them as the > following: > > > Admin01 - Not in Server Group > > Admin02 - In Server Group > > Admin03 - In Server Group > > Admin04 - In Server Group > > Admin05 - In Server Group > > > Admin04 is configured as the primary for Escalations in the Operation > Ranking. Escalations are also enabled on Admin01, which is not defined at > all in the Operations Ranking. > > > Does this mean all my escalations are running twice, both on Admin01 and > Admin04? That seems it would be a performance hit. > > > If not, can someone explain how Remedy would determine which escalation > would run on which server in this configuration? Is there a benefit to not > have Admin 01 in the Server Group? > > > > TIA > > Kevin > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
