Hmmm...figures. Well, it's nice to know that marketing is still going strong, since most of my customers couldn't even tell me who their BMC sales reps are, much less the last time they actually saw them....
Rick On 1/3/07, Tony Worthington <[EMAIL PROTECTED]> wrote:
Rick - It's just a set of pdfs explaining the possibilties for migration. No actual tool is included. It's mostly marketing material pushing professional services. "The release of 7.0 has created significant interest amongst the customer base and many customers have been awaiting this tool to begin the migration process. As an initial step to assist in the migration process and ensure a good migration success rate, BMC offers customers the opportunity to consult BMC Professional Services or a qualified BMC partner. What do you need to know prior to beginning the migration of your current production system?..." "One benefit of contacting BMC Professional Services and/or a qualified BMC Partner is that BMC Professional Services has developed a Sure Start package offering a proven implementation methodology. Similarly, our approved partners have their own methodologies. Both will have tools to assist in the migration process." "BMC Professional Services offers the SureStart for ITSM 7.x Migrations. This service package was built to help customers eliminate some of that risk and start your initiative off the right way." -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Rick Cook <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 01/03/2007 08:35 AM Please respond to [email protected] To [email protected] cc Subject ITSM 7 Patch 9001 ** Just noticed these on the patch page for PM/IM, AM & CM. They're listed as ITSM 7 upgrade utilities, though I'll dig deeper when I can actually download them tonight. Anyone actually use them yet? -- Rick Cook Cook Enterprises 253-278-4112
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