You can run arsignal but there are usually unintended consequences for users 
who are connected so I would advise against it.  In our experience, the only 
sure way to get updates from primary admin server to the rest of the servers in 
the server group is to cycle AR services on those servers.



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Dave Barber
Sent: Friday, March 31, 2017 8:08 AM
To: [email protected]
Subject: [Non-DoD Source] Re: Code sync/timing issues?

** 
Misi,


I thought it worth mentioning about the client just in case there were any 
questions; overall these new servers run well .... until we make code changes.  
At which point we have a variably long wait before the changes are available to 
users.


One of my colleagues was wondering if there is some arsignal option that can be 
manually triggered for force the other servers to re-cache.


Regards


Dave


On 31 March 2017 at 11:40, Misi Mladoniczky <[email protected] <mailto:[email protected]> > 
wrote:


        ** 
        Hi,
        
        Sounds like something is seriously wrong...
        
        Mid-Tier has nothing to do with it, as it is a client. Filters are run 
on the server.
        
        I presume that the admin server should signal the other servers to 
re-cache as soon as the change has been committed to the DB.
        
        Best Regards - Misi, RRR AB, [CAUTION] http://www.rrr.se (ARSList MVP 
2011)
        
        Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
        * RRR|License - Not enough Remedy licenses? Save money by optimizing.
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http://rrr.se
        
        
        March 31, 2017 12:24 PM, "Dave Barber" <[email protected] 
<mailto:%22dave%20barber%22%20%[email protected]%3E> > wrote:

                **
                All,
                
                We've recently moved our in-house applications from Remedy 7.6 
(running on Solaris/Oracle - 2 user facing servers, with one of those handling 
admin functions) to Remedy 9.1.02 (running on RHL/Oracle - 2 x user facing 
servers, 1 x admin/integration server).
                On the "old" servers, we never had any issues with code sync - 
amend a filter, and it was pretty much updated on both production servers right 
away.
                
                On the new servers, we're experiencing inconsistent delays - 
amend a filter on the admin/integration server, and it can be anything up to 90 
minutes before that filter update is reflected on the other two production 
servers. Similar issues have been experienced on forms too.
                The application is not (yet) updated for the mid-tier, so 
access is still via the WUT. Any suggestions?
                
                (We're expecting the mid-tier update to be ready later in the 
year)
                
                Regards
                
                Dave Barber
                _ARSlist: "Where the Answers Are" and have been for 20 years_

        _ARSlist: "Where the Answers Are" and have been for 20 years_ 


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