Hi Abhijit, That isn't in the ar.conf file, so it should be picking up the default value? Interesting that it doesn't seem to be reliably working. I will discuss with my colleagues.
Regards Dave On 3 April 2017 at 04:34, Abhijit Hendre <[email protected]> wrote: > ** > Could you please check below parameter in ar.cfg or are.conf > > Delay-Recache-Time > > It's description per BMC docs is as below - > > Number of seconds before the latest cache is made available to all > threads. > Valid values: 0 to 3600 seconds. If this option is set to 0, > every API call gets the latest cache (that is, the cache is copied for > every administrator call). > Setting the option to 0 causes slower performance for cache operations. > > The default value is *5* seconds. The recommended value is *300* (*5* > minutes). > > > On 31-Mar-2017 3:56 PM, "Dave Barber" <[email protected]> wrote: > >> ** >> All, >> >> We've recently moved our in-house applications from Remedy 7.6 (running >> on Solaris/Oracle - 2 user facing servers, with one of those handling admin >> functions) to Remedy 9.1.02 (running on RHL/Oracle - 2 x user facing >> servers, 1 x admin/integration server). >> >> On the "old" servers, we never had any issues with code sync - amend a >> filter, and it was pretty much updated on both production servers right >> away. >> >> On the new servers, we're experiencing inconsistent delays - amend a >> filter on the admin/integration server, and it can be anything up to 90 >> minutes before that filter update is reflected on the other two production >> servers. Similar issues have been experienced on forms too. >> >> The application is not (yet) updated for the mid-tier, so access is still >> via the WUT. Any suggestions? >> >> (We're expecting the mid-tier update to be ready later in the year) >> >> Regards >> >> Dave Barber >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
