Hi Fred & LongWing, I tried those changes. Also tried with the full path which does not help.
One quick query the restful-api-plugin does it work only for Remedy 9.1 and above. The reason I am asking is we have a Old version of Remedy which is 7.6.04. Kindly check and let me know. Thank you, Sriram. On Tue, Apr 18, 2017 at 8:38 PM, LJ LongWing <[email protected]> wrote: > ** > Sriram, > I'm going to 'redirect' you a bit, but doing things such as this via > run-process are going to be extremely problem fraught....so I cannot > recommend you move forward with doing things the way you are currently > thinking about doing it....with that said, I can recommend you go with > http://remedylegacy.com/tools/restful-api-plugin/, it works well and is > allot more scalable than doing things via run-process.... > > Now...to answer your question....one of the problems that I see you might > be having is that your path to java contains a space, but you aren't > quoting it...so that could be causing you issues...so > > @@:"C:\Program Files\Java\jdk1.8.0_121\jre\bin\java.exe" > SampleClientPost1 "{\"short_description\":\"This is a test > ticket\",\"assignment_group\":\"ENVIRONMENTS\",\"category\":\"Software\"}" > > might work better for you if you insist on going down this road :) > > On Tue, Apr 18, 2017 at 8:56 AM, sriram pm <[email protected]> wrote: > >> ** >> Hi Experts, >> >> I need your help. >> >> I am executing an Run Process in an active link as shown below. >> >> @@: C:\Program Files\Java\jdk1.8.0_121\jre\bin\java SampleClientPost1 >> "{\"short_description\":\"This is a test ticket\",\"assignment_group\": >> \"ENVIRONMENTS\",\"category\":\"Software\"}" >> >> The Logs says it is Successful as shown below: >> >> <ACTL> Run Process on server >> <ACTL> Server: ars-dev.tycoelectronics.com >> <ACTL> Process: C:\Program Files\Java\jdk1.8.0_121\jre\bin\java >> SampleClientPost1 "{\"short_description\":\"This is a test >> ticket\",\"assignment_group\":\"ENVIRONMENTS\",\"category\": >> \"Software\"}" >> <ACTL> Success >> >> The above program is supposed to create a ticket in another cloud based >> ticketing tool. But even though it says successful the ticket is not >> getting created. >> >> How to debug whether the program got executed or not? >> >> When I run using Command Line it works fine. >> >> Kindly check and advice. >> >> Thank you, >> Sriram. >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
