It is a plugin that uses the Java API, it should work in every Remedy server of 7.5 or greater, it certainly works with 7.6.04....the purpose of the plugin is the ability for Remedy to consume Restful API's.....9.x introduced Remedy's ability to publish Restful API's, but still, to date, doesn't provide the ability to consume them natively....but there are other products available that will allow you to do that also before you upgrade to 9.x
On Tue, Apr 18, 2017 at 9:49 AM, sriram pm <[email protected]> wrote: > ** > Hi Fred & LongWing, > > I tried those changes. Also tried with the full path which does not help. > > One quick query the restful-api-plugin does it work only for Remedy 9.1 > and above. The reason I am asking is we have a Old version of Remedy which > is 7.6.04. > > Kindly check and let me know. > > Thank you, > Sriram. > > > > On Tue, Apr 18, 2017 at 8:38 PM, LJ LongWing <[email protected]> > wrote: > >> ** >> Sriram, >> I'm going to 'redirect' you a bit, but doing things such as this via >> run-process are going to be extremely problem fraught....so I cannot >> recommend you move forward with doing things the way you are currently >> thinking about doing it....with that said, I can recommend you go with >> http://remedylegacy.com/tools/restful-api-plugin/, it works well and is >> allot more scalable than doing things via run-process.... >> >> Now...to answer your question....one of the problems that I see you might >> be having is that your path to java contains a space, but you aren't >> quoting it...so that could be causing you issues...so >> >> @@:"C:\Program Files\Java\jdk1.8.0_121\jre\bin\java.exe" >> SampleClientPost1 "{\"short_description\":\"This is a test >> ticket\",\"assignment_group\":\"ENVIRONMENTS\",\"category\": >> \"Software\"}" >> >> might work better for you if you insist on going down this road :) >> >> On Tue, Apr 18, 2017 at 8:56 AM, sriram pm <[email protected]> wrote: >> >>> ** >>> Hi Experts, >>> >>> I need your help. >>> >>> I am executing an Run Process in an active link as shown below. >>> >>> @@: C:\Program Files\Java\jdk1.8.0_121\jre\bin\java SampleClientPost1 >>> "{\"short_description\":\"This is a test ticket\",\"assignment_group\": >>> \"ENVIRONMENTS\",\"category\":\"Software\"}" >>> >>> The Logs says it is Successful as shown below: >>> >>> <ACTL> Run Process on server >>> <ACTL> Server: ars-dev.tycoelectronics.com >>> <ACTL> Process: C:\Program >>> Files\Java\jdk1.8.0_121\jre\bin\java >>> SampleClientPost1 "{\"short_description\":\"This is a test >>> ticket\",\"assignment_group\":\"ENVIRONMENTS\",\"category\": >>> \"Software\"}" >>> <ACTL> Success >>> >>> The above program is supposed to create a ticket in another cloud based >>> ticketing tool. But even though it says successful the ticket is not >>> getting created. >>> >>> How to debug whether the program got executed or not? >>> >>> When I run using Command Line it works fine. >>> >>> Kindly check and advice. >>> >>> Thank you, >>> Sriram. >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
