Remedy's utility download page has a utility that could be used from the 
command line to create entries into Remedy if that could be of any use to use 
from Jira.. That would be useful to create an entry into Remedy from Jira if 
they have the capacity to execute a command from the CLI..
 
Joe


----- Original Message ----
From: "Pierce, Catherine A." <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, January 3, 2007 1:57:08 PM
Subject: Re: Remedy - Jira bridge


Our JIRA expert tells me there's a similar request on the JIRA side: 
http://jira.atlassian.com/browse/JRA-5748   

No real solution on that thread yet, but a good discussion to watch!

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nagaraj, Jayashree
Sent: Wednesday, January 03, 2007 1:43 PM
To: [email protected]
Subject: [ARSLIST] Remedy - Jira bridge

We are planning to use Jira as our bug tracking system. Remedy is already being 
used university wide for helpdesk tickets from clients. We
are in the initial stages of exploring how we can use the two systems
without a lot of manual duplication of data.

Wondering if someone has already explored coupling/transferring
information between Remedy and Jira? If so, would appreciate pointers
to
any more information on this.

Thanks and Happy New Year to you all.
-Jayashree

Jayashree Nagaraj
Web Academic Systems Analyst
Stanford Business School
650-736-1433
[EMAIL PROTECTED]


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