The "Type Ahead" feature may also be a workaround for certain situations
where the user requires to type a part of the value which will pop a list of
similar values.. For most use cases this works as the user knows more or
less what the value is supposed to look like..

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Wednesday, June 07, 2017 9:30 AM
To: [email protected]
Subject: Re: Expanding Menus on open in Mid Tier

 

I don't think the menu can do that on MidTier.  What I have done before is
to use my own button to do a search (when the menu data is in a form).  Each
level of the menu becomes a column and they just select the row

 

Fred

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Reiser, John J
Sent: Wednesday, June 07, 2017 7:19 AM
To: [email protected]
Subject: Expanding Menus on open in Mid Tier

 

** 

Hello Listers,

Remedy ARSystem 8.1.SP02

Mid Tier 8.1.2

We are still working on getting ALL clients out of the WUT and into Mid
Tier.

Our Tier 0 folks don't want to switch and have listed the inability of
multi-level menus to expand when opened.

In the docs this is not a feature that works in the browser.

Has anyone come up with a solution ( javascript? ) to make all menu levels
open when you click the widget on a menu enabled character field?

 

Thanks in advance,

--- 
John J. Reiser 
Building 760-J202
Remedy AR System Developer

Senior Software Development Analyst 
Lockheed Martin - RMS Moorestown Region
The star that burns twice as bright burns half as long. 
Pay close attention and be illuminated by its brilliance. - paraphrased by
me 

 

 

 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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