Yes, please remove TWS as it is a licensed product of IBM. Thank you, Rajat
On Jun 27, 2017 5:25 AM, "Sanford, Claire" < [email protected]> wrote: ** We are being audited and the Remedy server has a service called TWS (Tivoli Workload Scheduler) installed. It is set to manual and has never been turned on. Has anyone here ever had to license that service via IBM? *Can it be removed without damaging anything? We do not do any integration that is mentioned in the IBM blurb below:* https://www.ibm.com/support/knowledgecenter/en/SSSHTQ/ omnibus/gateways/remedygw/wip/concept/bmc_remedy_intro.html *IBM Tivoli Netcool/OMNIbus Java Gateway for BMC Remedy ARS* The IBM Tivoli Netcool/OMNIbus Java Gateway for BMC Remedy ARS works with the BMC Remedy Action Request System (ARS), which is a help desk system operating on a variety of operating system platforms. The BMC Remedy ARS uses a system of trouble requests. The Java Gateway for BMC Remedy ARS is a bidirectional gateway that creates requests in BMC Remedy ARS from alerts sent by the ObjectServer. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
