Kelvin, Have you checked the ODBC Use Underscores checkbox under Tools | Options | Advanced? Usually the ARERR 1658 gets thrown here but it's worth a shot.
John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wallace, Kelvin Sent: Thursday, January 04, 2007 10:37 AM To: [email protected] Subject: Remedy Error Relating to Crystal Reports ** Greetings, Has anyone seen the following error? An error occurred while generating the Crystal report: 0x80043ac1 - IDispatch error #14529 (ARERR 1904) This error occurs when we try to Print Current Case from HPD:HelpDesk. We have not integrated Crystal Reports with Remedy. ARS 6.3 Occurs on both 6.3 and 7.0 user tools. TIA, Kelvin __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

