Hello Guys, I am working on POC. We got the below requirement and I am not sure how to proceed further.
We are integrating Remedy with SL application. When ever an alert is generated in SL we are creating incident in Remedy using webservice. Now when ever the corresponding incident is "Resolved" that should clear the respective alert in SL. SL is providing REST API to clear their alert. I am using ARS 7.6.04, hence I cannot make REST call to that system. We can consume a webservice and perform necessary action but that is not possible as SL doesn't have webservice concept as they are depending only on REST API. Could someone please guide me how I could proceed further. NOTE: We have python code running in between SL and Remedy for ticket creation. Thanks Pavan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
