Have you thought about the APL Restful Plugin?  It works with 7.6.04 and
will allow you to make REST calls to the SL application.

http://remedylegacy.com/tools/restful-api-plugin

Jason

On Thu, Sep 7, 2017 at 5:18 PM, Nagidi Pavan <[email protected]> wrote:

> **
> Hello Guys,
>
> I am working on POC. We got the below requirement and I am not sure how to
> proceed further.
>
> We are integrating Remedy with SL application. When ever an alert is
> generated in SL we are creating incident in Remedy using webservice. Now
> when ever the corresponding incident is "Resolved" that should clear the
> respective alert in SL. SL is providing REST API to clear their alert. I am
> using ARS 7.6.04, hence I cannot make REST call to that system.
>
> We can consume a webservice and perform necessary action but that is not
> possible as SL doesn't have webservice concept as they are depending only
> on REST API.
>
> Could someone please guide me how I could proceed further.
>
> NOTE: We have python code running in between SL and Remedy for ticket
> creation.
>
> Thanks
> Pavan
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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