So, if it works fine from command line on the server, but not from Remedy....you then need to start the troubleshooting there.....when you are executing it on the server, are you logged onto the server as the user that Remedy is logged in as? Are you executing the command line in a fashion that works no matter the folder you are in, so in short...is everything fully qualified as far as paths and such go to ensure that nothing is getting lost in translation....ensure that the user that Remedy is running as has permissions to the folders in question and can execute what's being requested....
On Wed, Sep 13, 2017 at 10:06 AM, Abhi$hek <[email protected]> wrote: > ** > If trying via plink on CMD line it's working fine but not working via AL > or filter. Please suggest. > > On 13-Sep-2017 5:56 PM, "Grooms, Frederick W" <[email protected]> > wrote: > >> What happens if you run the plink command in a CMD window on the server? >> >> Fred >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Abhishek Anand >> Sent: Wednesday, September 13, 2017 3:03 AM >> To: [email protected] >> Subject: Can we call shell script on remote server via AL run process >> command? >> >> Hi Experts, >> >> Please could you assist in below scenario:- >> >> >> Requirement is stated as below:- >> >> 1. On the change in Status of a field to CLOSE in one of the form , it >> should trigger a script residing in a remote unix box. >> >> >> I am using below logic:- >> >> Created an AL with Run process Command Line as shown below:- >> @@: c:/test.bat <BMC Remedy Form Name>_"$Request ID$" >> >> Also test.bat consist of the below lines:- >> >> D:\putty\plink.exe <remote server hostname> /usr/opt/xxx/Runtime/test.sh >> CLOSE "%1" >> >> Remote server script path - /usr/opt/xxx/Runtime/test.sh >> >> The unix box as well as script is accessible via putty on the windows box >> where remedy is installed. >> >> But its not working. >> >> >> Early response will be highly appreciated. >> >> Regards, >> AA >> >> ____________________________________________________________ >> ___________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
