Have you tried running the plink command using psexec (from sysinternals/Microsoft) as the system account and seeing if it still works? I assume the AR Server is running as system, so it may be that the putty session info isn't available to system, etc... Something like psexec -s plink (whatever the args are), see if plink, when run as system can actually execute in the manner you require...
Just a thought... -Jaffer On Thu, Sep 14, 2017 at 12:52 PM, Abhi$hek <[email protected]> wrote: > ** > Thanks for your kind response. > I have already tried with the simple text file creation and it worked > perfectly. > > But it's still fails when I am trying out the required scenario with the > help of AL or filter. > > Also via putty the Linux box as well as script is accessible from windows > Remedy server. > > On 14-Sep-2017 8:00 PM, "Frank Caruso" <[email protected]> wrote: > >> Have you tried turning on Active Link logging? It may show you whats >> wrong. >> >> Also, what I look to do in situations like this is take the task back to >> simple steps. Forget about the remote call to the server. Just create a >> simple batch file that creates a text file in the calling directory. >> Something like this: echo Hello World > test.txt. That way you can figure >> out more clearly where your program is not working. >> >> Also, this type of logic is better suited for filters than active links. >> What will happen if your active link does run and calls the remote program >> but then a filter runs that stops the submit/modify process for whatever >> reason. Your ALink will then run again which may pose a problem. >> >> HTH >> >> Frank Caruso >> >> ____________________________________________________________ >> ___________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
