Have you set the field properties appropriately? Eg, Visible, appropriate permissions applied? If it’s on a panel, is the panel expanded/visible?
Rosemary Ingrey | Remedy Technical Lead - ITSM Development | Ph: +61 (0) 466 015 419 |• [email protected]<mailto:[email protected]> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rajat Sharma Sent: Friday, 29 September 2017 8:55 PM To: [email protected] Subject: Re: Srm AIF form ** Yes, I did On Sep 29, 2017 2:04 PM, "Chris Jones" <[email protected]<mailto:[email protected]>> wrote: ** Hi Rajat, have you re-sync'd your mid-tier cache via the Mid-tier configuration tool? Regards, Chris On Fri, Sep 29, 2017 at 6:13 AM, Rajat Sharma <[email protected]<mailto:[email protected]>> wrote: ** Hi Team, I am trying to add/modify existing fields in already created AIF. I am able to see the changes in dev studio but unable to see the changes in the SRM form in Mid tier. I also tried changing the backend mapping in the SRD questions and mapping sections but no help. Can you experts please let me know the exact steps to modify the existing backend mapping of SRD or any suggestions in this regards. Thanks, Rajat _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Chris Jones, Director Email: [email protected]<mailto:[email protected]> Cell: +44 (0)7756 919 818 UK: +44 203-514-3079 US: +1 321-710-7201 Aramea Ltd, 3rd Floor, 207 Regent Street, London W1B 3HH, United Kingdom<https://maps.google.com/?q=207+Regent+Street,+London+W1B+3HH,+United+Kingdom&entry=gmail&source=g> Company Registration Number: 08503253 VAT Number: GB171863492 www.arameasoftware.com<http://www.arameasoftware.com/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Confidential communication Westpac Banking Corporation (ABN 33 007 457 141) Westpac Institutional Bank is a division of Westpac Banking Corporation _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
