Thanks for your response & will check & revert back shortly. On 17-Oct-2017 4:32 PM, "Murnane, Phil" <[email protected]> wrote:
** That helps, Abhishek. Try updating the run process command to the following and then see if any helpful text is in the resulting close_tt-out.txt file: cmd /c C:\Users\AnandAb\Desktop\close_tt.bat "$Request ID$" 1> C:\Users\AnandAb\Desktop\close_tt-out.txt 2>&1 HTH, --Phil ------------------------------ *From:* Action Request System discussion list(ARSList) <[email protected]> on behalf of Abhishek Anand <[email protected]> *Sent:* Tuesday, October 17, 2017 1:45 AM *To:* [email protected] *Subject:* Re: How to call a .sh script located in remote unix box from the remedy server 8.1 on windows using the FILTER Run Process command? PFB the filter log but its not highlighting any glitch just showing the full command in the RUN PROCESS. Tue Oct 17 2017 13:07:11.3430 */ <Filter Level:0 Number Of Filters:1714> Checking "Temip_TT_Filter_CaseClose_Test" <FLTR> <TID: 0000000312> <RPC ID: 0000665744> <Queue: Fast > <Client-RPC: 390620 > <USER: Mhalker > <Overlay-Group: 1 > 0: Process <FLTR> <TID: 0000000312> <RPC ID: 0000665744> <Queue: Fast > <Client-RPC: 390620 > <USER: Mhalker > <Overlay-Group: 1 > cmd /c > C:\Users\AnandAb\Desktop\close_tt.bat "000000000000020" <FLTR> <TID: 0000000312> <RPC ID: 0000665744> <Queue: Fast > <Client-RPC: 390620 > <USER: Mhalker > <Overlay-Group: 1 > /* Tue Oct 17 2017 13:07:11.3430 */ End of filter processing (phase 3) on TeMIP_TroubleTicket_Case – 000000000000020 ======================================================================== RUN PROCESS COMMAND - cmd /c C:\Users\AnandAb\Desktop\close_tt.bat "$Request ID$" And it will trigger on change of the status to "Closed" on a form. ____________________________________________________________ ___________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
