what is the error message you are getting while logging in ? turn on rsso debug level logging to check the exact issue.
refer this doc - https://docs.bmc.com/docs/rsso91/troubleshooting-authentication-issues-662400152.html#Troubleshootingauthenticationissues-LDAPauthenticationissues https://docs.bmc.com/docs/rsso91/working-with-logs-662400165.html Thanks, Salman On Sat, Oct 21, 2017 at 12:55 AM, Moellmer, Matthew <[email protected] > wrote: > ** > > Hello all, > > > > We are in process of upgrading to 9.1.03 – We are stuck on RSSO. It is > installed, we have applied and validated all SSL Cert, we have configured > and tested with LDAP in RSSO Admin successfully. However, we are unable to > authenticate into ARS unless we use ARS Bypass and static account. Any have > this issue? > > > > -Matt > > > > This e-mail transmission contains information that is confidential and may > be privileged. > It is intended only for the addressee(s) named above. If you receive this > e-mail in error, > please do not read, copy or disseminate it in any manner. If you are not > the intended > recipient, any disclosure, copying, distribution or use of the contents of > this information > is prohibited. Please reply to the message immediately by informing the > sender that the > message was misdirected. After replying, please erase it from your > computer system. Your > assistance in correcting this error is appreciated. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
