Are you using the ITSM canned application? If you are using just custom applications you can use ARS 8.1.x or 9.1.x and the User tool will still work.
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of NormD Sent: Friday, November 03, 2017 9:41 AM To: [email protected] Subject: Installing Remedy 7.6.0.4 on Windows 2016 We're stuck using 7.6.0.4 due to end-user needs for the client. We need to upgrade the OS as Windose2003 is no longer supportable. I've tried installing it on Windows 2016 using Java 1.6 as the installer would not recognize 1.8x or 9x. Noted during the install, the installer did not list IIS for the web server but continues the install only to fail in the long run. I've also added the IIS 6 compat packs and retried the install but get the same results. The installer does not see IIS, and the redirector does not get setup. I've tried to manually setup the redirector but again Remedy install fails. Has anyone migrated to Remedy ARS 7x to Windows 2016 successfully? If so can you share your setup process. Regards Norm Dignard _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
