It’s a known bug in Chrome https://bugs.chromium.org/p/chromium/issues/detail?id=778873 and google has fixed it recently.
Please refer to https://communities.bmc.com/message/734108#734108 for more details. Thanks and Regards, Ashutosh. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Wednesday, November 15, 2017 4:36 AM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] Re: New Chrome versions ** Actually the issue is I have code that hides (or makes visible) buttons and other objects based on other fields and for some reason on the new version of Chrome that code is not updating the screen even though I can see in the logging window the Active Links firing. Other browsers on the same machine work correctly. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Fawver, Dustin Sent: Tuesday, November 14, 2017 4:25 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: [EXTERNAL] Re: New Chrome versions ** I’m on 9.1.02 (no patch level) for both AR and MT. If I open up my (custom) ticket form, I have a button that opens up a dialog panel on the form. It works for me in Chrome. The button on the panel that closes the panel also works. I’m not sure if that’s the same thing that you were trying to accomplish. Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu<mailto:itsh...@etsu.edu> [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Tuesday, November 14, 2017 4:34 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: [EXTERNAL] Re: New Chrome versions ** Hmmm. Now that you mention the logging part.... I had a coworker at a another job that was experiencing the same thing on 9.1.x. It was driving him crazy. Although he was likely using IE since that was the standard there. Jason On Tue, Nov 14, 2017 at 3:27 PM, Grooms, Frederick W wrote: ** We are on MT version 9.1.02.002 against an 8.1.2 server. We can see the workflow fire in the log window, but the action doesn’t seem to happen. In testing with IE and Firefox both seem to be working correctly. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Jason Miller Sent: Tuesday, November 14, 2017 2:31 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: New Chrome versions ** What version of AR/MT? We are seeing a strange issue in ITSM Incident on MT 9.1.03.001 where looking up the Customer doesn't seem to fire all of the AL workflow. The workflow sets the field to the CTM:People record ID when choosing a name and the other AL workflow fires and eventually replaces that with the name of the person. What we sporadically see is the record ID doesn't get replaced (like the rest of the workflow isn't firing). So far we have only seen it in Chrome; which is our primary browser so it probably hasn't been tested or experienced in any other. It happens inconsistently so it has been hard to track down what is really happening (or not happening). At this point we are likely just going to wait for SP 4. Jason On Tue, Nov 14, 2017 at 1:12 PM, Grooms, Frederick W wrote: Has anyone seen issues in the new Chrome version where workflow fires to make a field Visible (or Hidden) and the screen doesn't change? Fred _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
