Any version of 1.8 above update 45 I think it was....the compatibility matrix states the actual version....but you will want to stay in 1.8.
On Mon, Dec 18, 2017 at 8:24 AM, Kevin M Candelaria <[email protected]> wrote: > Any Java version recommended for 9.1.04? > > I am using 8u45 > > > > ------------------------------ > *From:* ARSList <[email protected]> on behalf of Kevin M > Candelaria <[email protected]> > *Sent:* Sunday, December 17, 2017 7:20 PM > *To:* ARSList > *Subject:* Re: 9.1.04 Upgrade freezes without error > > This sender failed our fraud detection checks and may not > be who they appear to be. Learn about spoofing > <http://aka.ms/LearnAboutSpoofing> > Feedback <http://aka.ms/SafetyTipsFeedback> > > You guys aren't alone. I'm doing a 9.100 to 9.104. I have had to install > itsm, SRM and slm 2x. First time the installer just quits with no logs or > errors. The midtier keeps crashing for no reason on me and my. Midtier > objects menu is saying things like remedy rule engine is a hidden object so > email engine is running but not working. I'll address all that once > everything is finally installed and upgraded. > > > Sent from my Verizon, Samsung Galaxy smartphone > > > -------- Original message -------- > From: Scott Philben <[email protected]> > Date: 12/17/17 12:37 PM (GMT-05:00) > To: ARSList <[email protected]> > Cc: "Viswanathan, Murali" <[email protected]> > Subject: Re: 9.1.04 Upgrade freezes without error > > I’ve had a lot of problems getting the AR System server service on Windows > to restart during installs and upgrades. Check to see if it is running. > Sometimes you can just start it manually and it will continue. Sometimes > not. > > Otherwise, in order to get our upgrade working from 7.6.04 —> 9.00.01 we > have to stop off at 8.1 first. So I ran that installer, then ran the 9.0 > installer. Why? No idea. BMC recommended it. > > On Dec 16, 2017, at 09:38, Thomas Miskiewicz <[email protected]> wrote: > > Hello Listers, > > we’re trying to upgrade from 7.6.04 to 9.1.04. After each attempt the > installer stops in the post upgrade execution (see attachment) and silence > for >1 hour. No updates in any of the log files Shall we wait, shall we > stop. No one can tell not even BMC. Awesome job guys! > > Last arsystem_install_log.txt entries: > > 27366 LOG EVENT {Description=[Skipping execution of SampleAppDEF stage > group]} > 27367 (Dec 16 2017 02:34:37.554 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27368 LOG EVENT {Description=[Skipping execution of TwitterDEF stage > group]} > 27369 (Dec 16 2017 02:34:37.554 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27370 LOG EVENT {Description=[Skipping execution of ServerAdmin stage > group]} > 27371 (Dec 16 2017 02:34:37.554 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27372 LOG EVENT {Description=[Skipping execution of ConfigCheck Plugin > def stage group]} > 27373 (Dec 16 2017 02:34:37.554 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27374 LOG EVENT {Description=[Skipping execution of WaitForRecache1 > stage group]} > 27375 (Dec 16 2017 02:34:37.554 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27376 LOG EVENT {Description=[Skipping execution of ImportSchemasDATA > stage group]} > 27377 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27378 LOG EVENT {Description=[Skipping execution of TwitterDATA stage > group]} > 27379 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27380 LOG EVENT {Description=[Skipping execution of Flashboard Import > stage group]} > 27381 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27382 LOG EVENT {Description=[Skipping execution of > ReportLocaleEscalations stage group]} > 27383 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27384 LOG EVENT {Description=[Skipping execution of > RemoveActiveLinksNotRequiredFrom71 stage group]} > 27385 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27386 LOG EVENT {Description=[Skipping execution of ARFeatureChangeState > stage group]} > 27387 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27388 LOG EVENT {Description=[Skipping execution of ARChangeSampleState > stage group]} > 27389 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27390 LOG EVENT {Description=[Skipping execution of RegisterARServer > stage group]} > 27391 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Installer, > 27392 LOG EVENT {Description=[Skipping execution of PublishingReports > stage group]} > 27393 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.StageGroup, > 27394 LOG EVENT {Description=[Executing stage group [name=set > AttachmentExceptionList,filters=[com.bmc.smbu.install.common.rule.engine. > InstallMode@16ce8d58],stages=[[level=set AttachmentExceptionList,commands=[[a > rguments=[subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk, > logName=ARServer-RIK_PostInstall,file=null,guid= > null,mode=null,componentMask=null,propertyName=null,propertyStatus=null,serverInfoParamet > er=401,serverInfoValue=AR System Publish Report(90104), AR System Resource > Definitions(41103), UDM:Import(46093), UDM:ImportProcessor(46093), Data > Visualization Definition(41054), Data Visualization Module(41 006), > Data Visualization System Files(41024), Report(2000012), Report > Definition(2010012), AR System Administration: Server Information(16356), > AR System Administration: Server Information:Save Attachment(163 62), > AR System User Central File(20020), Visualizer Module Images(42083), > Visualizer Module Registration(42004), AR System Administration: Add Or > Remove Licenses(15437), AR System License: Save Produse Attach > ment(16362), AR System Licenses(15437), AR System Licenses(15438), AR > System Licenses Audit(15437), AR System Licenses Audit(15438), AR System > Licenses Console(15437), AR System Licenses Console(15438), AR Sy stem > Message Catalog(158), SHARE:Application_Interface(7009), AR System > Version Control: Object Modification Log(2828), > RDA:DeploymentPackageDetails(301766400), RDA:Deployment Management > Console(304246320), A R System Single Point Deployment Payload > (49105),isNoNewLogOptionUsed=true,isOutputToConsoleOptionUsed=false, > isNoOutputToConsoleOptionUsed=true,isBypassOnOptionUsed= > false,isBypassOffOptionUsed=false],exitCode > Interpreter=STANDARD,note=null]]]]]]} > 27395 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.Stage, > 27396 LOG EVENT {Description=[Executing stage [level=set > AttachmentExceptionList,commands=[[arguments=[ > subCommand=setsvrinfo,logDir=/appexec/bmc/ar/arsprodapp31spk,logName= > ARServer-RIK_PostInstall,file=null,guid= > null,mode=null,componentMask=null,propertyName=null,propertyStatus=null, > serverInfoParameter=401,serverInfoValue=AR System Publish Report(90104), > AR System Resource Definitions(41103), UDM:Import(46093), UDM:I > mportProcessor(46093), Data Visualization Definition(41054), Data > Visualization Module(41006), Data Visualization System Files(41024), > Report(2000012), Report Definition(2010012), AR System Administration: > Se rver Information(16356), AR System Administration: Server > Information:Save Attachment(16362), AR System User Central File(20020), > Visualizer Module Images(42083), Visualizer Module Registration(42004), AR > Sys tem Administration: Add Or Remove Licenses(15437), AR System > License: Save Produse Attachment(16362), AR System Licenses(15437), AR > System Licenses(15438), AR System Licenses Audit(15437), AR System > Licenses Audit(15438), AR System Licenses Console(15437), AR System > Licenses Console(15438), AR System Message Catalog(158), > SHARE:Application_Interface(7009), AR System Version Control: Object > Modification Log(2828), RDA:DeploymentPackageDetails(301766400), > RDA:Deployment Management Console(304246320), AR System Single Point > Deployment Payload (49105),isNoNewLogOptionUsed=true, > isOutputToConsoleOptionUsed=false,isNoOutput > ToConsoleOptionUsed=true,isBypassOnOptionUsed=false, > isBypassOffOptionUsed=false],exitCodeInterpreter=STANDARD,note=null]]]]} > 27397 (Dec 16 2017 02:34:37.555 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.rik.RikCommand, > 27398 LOG EVENT {Description=[Executing],Detail=[RIK command]} > 27399 (Dec 16 2017 02:34:37.556 PM +0100),INFO,com.bmc.smbu. > install.common.rule.engine.rik.RIKUtilJava, > 27400 LOG EVENT {Description=[Executing RIKJ command = SET_SERVER_INFO > -C true -G 14400 -l /appexec/bmc/ar/arsprodapp31spk -L true -n > ARServer-RIK_PostInstall -N 7200 -o 401 -t 1100 -u ize0578 -v AR System > Publis h Report(90104), AR System Resource Definitions(41103), > UDM:Import(46093), UDM:ImportProcessor(46093), Data Visualization > Definition(41054), Data Visualization Module(41006), Data Visualization > System Files(4 1024), Report(2000012), Report Definition(2010012), AR > System Administration: Server Information(16356), AR System Administration: > Server Information:Save Attachment(16362), AR System User Central > File(20020) , Visualizer Module Images(42083), Visualizer Module > Registration(42004), AR System Administration: Add Or Remove > Licenses(15437), AR System License: Save Produse Attachment(16362), AR > System Licenses(15437), AR System Licenses(15438), AR System Licenses > Audit(15437), AR System Licenses Audit(15438), AR System Licenses > Console(15437), AR System Licenses Console(15438), AR System Message > Catalog(158), SHARE:Applic ation_Interface(7009), AR System Version > Control: Object Modification Log(2828), > RDA:DeploymentPackageDetails(301766400), > RDA:Deployment Management Console(304246320), AR System Single Point > Deployment Payloa d (49105) -x arsprodapp31 -X 21600 ]} > > > > Thomas > > 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