Howdy, A little of topic, but none the less IT related.
I would be appreciative if people could share/comment on the below to gain some traction to get to a satisfactory resolution: <https://communities.bmc.com/external-link.jspa?url=https%3A%2F%2Fwww.linkedin.com%2Fpulse%2Fhp-support-carl-wilson> https://www.linkedin.com/pulse/hp-support-carl-wilson I purchased a couple of HP Spectre x360 2 in one laptops/tablets on my last BMC Engage trip in Las Vegas, only to have one of the screens crack on one of the units. Up until present, I have not been able to have this fixed although agreeing to pay to have this repaired and having the unit returned twice unrepaired. Seems like in the UK/EU, you cannot get a "US" based machine fixed as they cannot "obtain" the part from their US operations. I even supplied the required part (broken "screen", purchased at my own cost from the US - screen only) to the repair centre, but as this was not a "all in one" unit consisting of the backing plate (metal covering) + screen i.e. , they would not repair the unit as they could not simply just "bolt it in"! Cheers. ---------------------------------------------- Kind Regards, Carl Wilson --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
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