Hi Folks,

 

Just ran into an odd issue.  A customer has created a field twice in the same 
form with the same name (but different ids).  I tried to do the same on my 
9.1.02 server using the 8.0 Developer Studio but the client prevented a 
duplicate entry into the name field.  I remember the old admin tool returning a 
duplicate field error at some point.

 

I’m curious as to what field names were generated for the view.

 

All workflow is keyed to field ids so it is not surprising that the Remedy 
application still functions – though I wonder which field is selected in dev 
studio.  I have downloaded the 9.1.04 clients et al and will give its dev 
studio and RDP a try if I can put in a Java it thinks is higher than 1.4 😊

 

Alas this is mere curiosity as Meta-Update/Meta-Archive is only affected in 
that the field cache for this form is not used (a minor slow-down in 
performance when dealing with this form).

 

This is not a question; it just surprised me.

 

 


Cheers,

Ben Chernys
Senior Software Architect
  

Canada / Deutschland
Mobile:    +49 171 380 2329   GMT - 7 + [ DST ]

Mobile     +1 403  554 0887
Email:       Ben.Chernys_AT_softwaretoolhouse.com 
<mailto:Ben.Chernys_AT_softwaretoolhouse.com> 
Web:          <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com

We are a BMC Technology Alliance Partner

 

 

Check out Software Tool House's free Diary Editor and our  Freebies Section for 
ITSM Forms and Fields spreadsheet.

Meta-Update <http://www.softwaretoolhouse.com/product/SthMupd/index.html> , our 
premium ARS Data tool, lets you automate your imports, migrations, in no time 
at all, without programming, without staging forms, without merge workflow. 

 

Meta-Archive <http://www.softwaretoolhouse.com/product/SthArch/index.html>  
does ITSM Archiving your way: with your forms and your multi-tenant rules, 
treating each root request as a complete tree and checking associatuions.  
Archive output to different servers, HTML pages with links to attachments or 
archive forms.

 

Meta-Databot <http://www.softwaretoolhouse.com/product/Databot/index.html>  is 
an automated, extensible BMC Data Wizard.  It reads a file of data changes and 
sports an Undo feature.

 

Pre ITSM 9.1.04?  Clarify?  HP? Roll your own?  No problem!  You can keep your 
valuable data!


 <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/  

 

 

 

 

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