Aging can be done through the "Modulus" function. "%" Do something like
Days % 5 to have something fire every 5 days (Business Week). Or Days % 30 for every month. Of course you need to compte "Days" using something like ((($TIMESTAMP*60)*60)*24) or something like that. Or use a built in function The Modulus operator works pretty good for aging Gordon On Mon, Feb 5, 2018 at 2:42 AM, Abhishek2019 <abhi.masc...@gmail.com> wrote: > Hi Experts, > > We are having a requirement to shown the Aging of an Incident in the > overview console. > > I am able to add the custom field in overview console but my issue is > stated > below:- > > I am trying to use the DATEDIFF function to calculate the Aging of an > incident on the basis of (Submit Date of an Incident & current timestamp). > > But while trying to achieve it via Active Link i am facing issue that what > can be the execute on condition for the same........?? > > Also we are not supposed to use the Escalation for the same. > Early response will be highly appreciated. > > Cheers, > AA. > > > > > -- > Sent from: http://ars-action-request-system.1.n7.nabble.com/ > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > -- [image: Crab] Gordon M. Frank Mobile: 410-689-9373
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