Greetings, Listers!

I was attempting to add a new configuration to the AREA LDAP section.  When I 
submitted it, I got an error message stating that there were multiple matches 
for a filter condition and it threw an error.  Turning on logging, I found out 
that there was a filter for the "AR System Configuration Component" form 
throwing the error.  I took a look at the form and did an unqualified search.  
I found several entries with the same type.

com.bmc.arsys.approval
com.bmc.arsys.assignment
com.bmc.arsys.ldap.ardbc
com.bmc.arsys.ldap.area
com.bmc.arsys.pluginServer
com.bmc.arsys.server
com.bmc.arsys.server.ardb
com.bmc.cmdb.server

The differences between the duplicated entries are the Configuration Component 
GUID, Request ID, and the different dates.  I modified the filter to use the 
first matching request.  This allowed me to set the new config, and things 
appear to be working fine.  On my test server, the only two things that are 
duplicated are entries for the flashboard server and the plugin server.  It 
looks like on both systems, there is an entry named "PluginServer_default" and 
one that reads "PluginServer_servername_9999_GUID", where "GUID" is what 
appears to be a unique identifier.

Until today, I haven't had a need to update any of the LDAP configs since the 
server went live over a year ago.  My sysadmins are testing something with 
OneDrive that necessitated moving their user accounts into a different OU.  
Since I use LDAP auth for logins, I had to get that straightened out.   I hope 
that I don't have much bigger underlying issues.  :)

This is on an ARS 9.1.02 system on a Server 2012 R2 box communicating with a MS 
SQL server.
Thanks!
Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648
[email protected]
[itslogo]<http://www.etsu.edu/helpdesk>

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