Not town that part but the part ARS who listens on .
On Wed 2. May 2018 at 21:48, Dave Shellman <adshell...@gmail.com> wrote: > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > > On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > >> telnet hostname port works just fine. I’ll try the IP address. >> >> On 2. May 2018, at 20:56, Fawver, Dustin <faw...@mail.etsu.edu> wrote: >> >> Usually when I get that error message, it’s because of one of two things. >> >> >> >> 1) I don’t have an appropriate firewall exemption on the ARS server >> for the machine that’s running RRRCHIVE. >> >> 2) For whatever reason, I have to specify the IP address of the >> source and/or target server instead of the hostname. >> >> >> >> I hope this helps. >> >> >> >> Dustin Fawver >> >> Sr. Help Desk Technician >> >> Information Technology Services >> >> >> >> P: 423-439-4648 >> >> itsh...@etsu.edu >> >> <image001.png> <http://www.etsu.edu/helpdesk> >> >> >> >> *From:* ARSList [mailto:arslist-boun...@arslist.org >> <arslist-boun...@arslist.org>] *On Behalf Of *Thomas Miskiewicz >> *Sent:* Wednesday, May 02, 2018 9:42 AM >> *To:* ARSList <arslist@arslist.org> >> *Subject:* [EXTERNAL] Re: Trouble getting rrrchive to run >> >> >> >> Thank you, Misi! >> >> >> >> Is there an advanced logging that would help where the problem is? >> >> >> >> >> >> Thomas >> >> >> On 2. May 2018, at 15:36, Misi Mladoniczky <m...@rrr.se> wrote: >> >> Hi, >> >> No, different server versions work just fine. >> >> Best Regards - Misi, RRR AB, http://www.rrr.se >> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.rrr.se&c=E,1,jO5lkW-qiNKU_pSqvIxI6gVJdl0ItXy_cRbSIx1uNJaS9-U0l3LC1iPWz07RoWK-c0USrV5evcKprppQFC5B2c1bVOm7FdNUKXmD3iRW2-QlGn2sYyLSt6EduqXJ&typo=1> >> (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs >> Find these products, and many free tools and utilities, at http://rrr.se >> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2frrr.se&c=E,1,6QBYQq4nzPga0JsmlVMqMra7EJ4LRRbQJBZMLmWQnurwReUCwPxiAV0VFyIhq5Dt6ds4_rxPfNo9dM9wXEjEaOyZ6Er6PLBVgrJem9H4326Z6ZF3U9Jjxg,,&typo=1> >> >> >> >> >> May 2, 2018 2:55 PM, "Thomas Miskiewicz" <tmisk...@gmail.com >> <%22thomas%20miskiewicz%22%20%3ctmisk...@gmail.com%3e>> wrote: >> >> The thing is we have 7.6.4 on one side and 9.1.4 on the other side. >> Problem? >> >> >> >> >> On May 2, 2018, at 2:48 PM, Kevin M Candelaria <ke...@temple.edu> wrote: >> >> It's definitely compatible with 9.x >> >> I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. >> Worked perfectly fine. >> >> source_server = >> source_tcp = 2020 >> source_user = >> source_password = >> target_server = >> target_tcp = 2020 >> target_user = >> target_password = >> target_disabledeletefltr = YES >> target_disablemergefltr = YES >> target_disableaudit = YES >> target_clearallrecords = YES >> multipleforms = HPD:Template, \ >> HPD:Template Associations, \ >> HPD:TemplateCustMapping, \ >> HPD:TemplateSPGAssoc, \ >> splitsearch = YES >> transfertype = SYNCIFNEWER >> logfile = AUTO >> progressbar = YES >> ------------------------------ >> >> *From:* ARSList <arslist-boun...@arslist.org> on behalf of Thomas >> Miskiewicz <tmisk...@gmail.com> >> *Sent:* Wednesday, May 2, 2018 6:16 AM >> *To:* arslist@arslist.org >> *Subject:* Trouble getting rrrchive to run >> >> Hi Listers, >> >> I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc >> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2frrr.se%2fcgi%2findex%3fpg%3dchive-doc&c=E,1,UIvWkCMpzMiEoyiZlpGhjhmmS9h-LgUveffuYFPdWi5Mb082p9tTFdoXdu5VBZftJQ8PFe-sp6UD-C0KLd8JPw01nVkFWy9LBE_UUQuKcQ_YHGm3-SkQebiQqFzi&typo=1>) >> to migrate data from Remedy 7.6.4 to Remedy 9.1. >> >> Here's my config file: >> >> rrrchive.cfg >> >> source_server = sourceservername >> >> source_tcp = 1100 >> >> source_user = myusername >> >> source_password = PROMPT >> >> source_form = MyTestForm >> >> target_server = targetservername >> >> target_tcp = 1400 >> >> target_user = myusername >> >> target_password = PROMPT >> >> target_form = MyTestForm >> >> splitsearch = YES >> >> transfertype = SYNCTOTARGET >> >> logfile = AUTO >> >> loglevel = DEBUG >> >> progressbar = YES >> >> and here's my log: >> >> rrrchive.log >> >> 1 rrrchive: 2018-05-02 11:51:50, type=APP, level=NOTICE, >> file=rrrchive.cpp, line=5076 >> >> 2 Program Start: configfile=rrrchive.cfg >> >> 3 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, >> file=rrrchive.cpp, line=365 >> >> 4 ARSetServerPort(server=sourceservername, tcp=1100, rpc=0) >> >> 5 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, >> file=rrrchive.cpp, line=365 >> >> 6 ARSetServerPort(server=targetservername, tcp=1400, rpc=0) >> >> 7 rrrchive: 2018-05-02 11:52:06, type=ARS, level=ERROR, >> file=rrrchive.cpp, line=389 >> >> 8 ARGetServerInfo(server=targetservername, >> AR_SERVER_INFO_DELAY_RECACHE_TIME) >> >> 9 API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details >> >> 10 ARStatusList: contains 1 messages >> >> 11 Number: ARERR 91 >> >> 12 Message: Cannot open catalog; Message number = 91 >> >> 13 Append: RPC: Unable to receive; Asynchronous event occurred >> >> 14 >> >> 15 rrrchive: 2018-05-02 11:52:06, type=APP, level=NOTICE, >> file=rrrchive.cpp, line=5090 >> >> 16 Program End: configfile=rrrchive.cfg, timetorun=0:00:16 >> >> *Questions:* >> >> 1. Does the error ARERR 91 mean, that rrrchive is not compatible with >> Remedy 9.1? I found here, that it is possible cause of this error: >> https://communities.bmc.com/message/133550 >> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fcommunities.bmc.com%2fmessage%2f133550&c=E,1,TQsdAXHJwv5QbCd6QfepdN3lGw_YdVgg_XZP5K2oCxzLQ3EE30zOSNzQkD8HazTz340sP0YGVHCGKrDQmvdsGgixvP4MTDsNZcZK3bvouCQEI7HkHsP3_LtI7_yo&typo=1> >> : >> >> "A less common cause of this error is running an API program that is >> incompatible with the AR System server." >> >> 2. The rrrchive config installation instruction says: >> >> "Make sure that the following shared objects are in the LD_LIBRARY_PATH. >> Copying the included libraries to the installation directory will allways >> work." >> >> My guess is, that in my case the app should use different shared objects >> for the source server and different for the target server. >> >> Is it possible to configure it that way? >> >> Thanks! >> >> Thomas >> >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist >> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fmailman.rrr.se%2fcgi%2flistinfo%2farslist&c=E,1,6Wl35spxrk8lIMEoaRZAx_5E024WLUjpKmlSg_J2VmotZVOVcYkTEQ5BXxPi83moFoAwuiv7anYVgn-Sbi8uTOfK1e79-i3T-q6YKzGQ0m9J&typo=1> >> >> *The [EXTERNAL] tag in the subject line identifies emails that do NOT >> originate from an ETSU person or service. Please exercise caution when >> handling emails from external sources. Any email that is unsolicited and >> requires you to take immediate action, appears to be forged or is PHISHING >> for information can be verified by emailing the ITS help desk. * >> >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist >> >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist >> > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist >
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