Hi Kevin, Jason, Your observations around BIRT reporting are true. Yes, one reason is introduction of Smart Reporting – we are more focused on enhancing Smart Reporting capabilities and we don’t want to spread too thin enhancing multiple reporting technologies simultaneously.
However the other factor why we are not investing in BIRT based reporting significantly is the fact that customers have also expressed lack of advanced reporting capabilities in BIRT reporting – ‘it’s too simple’, ‘lacks flexibility’ ‘not suitable for self-service’. So with BIRT, there are too big gaps to bridge and make it more usable. Having said all of this, the good news is we are evaluating support of recent BIRT versions in future Remedy releases (as recent as BIRT 4.8 version). However since this is ‘future’ version, BMC doesn’t allow to talk about specific timeline publicly. To reiterate, we will be more focused on Smart Reporting in the long run - enhance BMC Remedy Smart Reporting with additional use cases and content. Our goal is to work toward technology convergence so that customers have one powerful reporting and analytics solution. Hope this helps. Regards, - Rahul Rahul Vedak Remedy Product Manager From: ARSList [mailto:[email protected]] On Behalf Of Jason Miller Sent: Thursday, October 18, 2018 1:59 AM To: [email protected] Subject: Re: BIRT Version Unfortunately from what I am seen (based on actions not words) the road map for mid-tier related things is pretty dim. I doubt BMC is going to put any effort into updating BIRT since there is Smart Reporting. And while you and I both understand Smart Reporting doesn't fill all the gaps (being able to control the layout of a report for one) I am not sure BMC is aware of this (or cares if they are). The future is Smart IT (which also doesn't fill all the gaps), we all best get on the bandwagon. Jason On Wed, Oct 17, 2018 at 1:19 PM Kevin Shaffer <[email protected]<mailto:[email protected]>> wrote: Is version 2.5.1 of BIRT still the only supported version for BMC Remedy 18.x or is the newest version of BIRT supported? If not, does anyone know if that is in the roadmap to work with newer versions of BIRT OR even if BIRT will continue to be supported? We have built custom forms in BIRT that get populated with data from a CRQ to autofill our release packages into a pdf. I am trying to figure out if our custom BIRT forms will continue to be supported or not. Thanks Kevin -- ARSList mailing list [email protected]<mailto:[email protected]> https://mailman.rrr.se/cgi/listinfo/arslist<https://urldefense.proofpoint.com/v2/url?u=https-3A__mailman.rrr.se_cgi_listinfo_arslist&d=DwMFaQ&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=nPf4dO9eFFXfwWYPwR5gFVYjoZyay3azjiZTYz5JGeA&m=utdYgWZEQlwuhKSiCb3TiIg1bcoPPYacljZeoI2J0vQ&s=lP4VOlAvbTjF5wXVdwFIkbCmV-7L-SGspNXZ6_RkRew&e=>
-- ARSList mailing list [email protected] https://mailman.rrr.se/cgi/listinfo/arslist
