Hi Listers!

 

So I loaded ARS 7.01, approval server, assignment engine and CMDB 2.0x.
So far so good right?  Well, I installed Incident management; the
folders were created but the forms don't show up in AR Admin, nor can I
access any of the functionality via the user tool.  So I removed the
folder, registry keys, etc and did a reinstall.  Again, it appeared to
function just fine but again, no components were accessible...

 

I have since installed Problem and Change management without any issues.

 

I reviewed the incident management installation logs and everything
looks fine...there are no errors; installation completed successfully.

 

Can somebody tell me what I missed?  Why doesn't Incident management
work and how can I fix it?

 

Thanks in advance!

 

Eli


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