Hi, Robert: I will try to address both questions. 1. For the compatibility, check the matrix...However, I think I've heard on the list before that the Java 1.4.2._xx versions seem to work better than 1.5. As a matter of fact the notes at the bottom of the matrix show that Java 1.5 is NOT supported. (5) Java 1.5 not supported http://www.bmc.com/support/bmcremedycomp/AR_System_6_3_Compatibility_Mat rix_v27.htm#Remedy_Mid_Tier 2. For the FB issue not displaying in the User Tool, make sure your Default Web Path found on the Advanced tab of Server Information in the Admin Tool has your Mid-Tier server name and arsys. i.e. http://midtierhost/arsys Hope this helps, Michelle
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Halstead, Robert Sent: Tuesday, January 09, 2007 10:31 AM To: [email protected] Subject: MidTier 6.3 Requirements ** I'm trying to find this in the documentation, but having no luck. I'm wondering the requirements of running Mid-Tier 6.3? Right now we have Tomcat 5.5 and Java 1.5. We're currently trying to debug why flashboards will not display in Remedy User and in the Mid-Tier. The support personnel mentioned that these were incompatible for Remedy Mid-Tier 6.3. What would be the right versions to install or does it matter? Bob Halstead __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
