The White Paper is predicated on the 2.0.1 CMDB, but is separate from it.
So you have half of the puzzle, but are still waiting for the other piece to
be made available.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Wednesday, January 10, 2007 5:33 AM
To: [email protected]
Subject: Re: CMDB cannot upgrade from previous version

Rick,

I am in the process of downloading "BMC Atrium CMDB Installer
2.0.01 (Linux)."  

I presume that it is what I should install along with the rest of the
system.  Or am I misunderstanding something?

Dwayne Martin

---- Original message ----
>Date: Tue, 9 Jan 2007 12:51:17 -0800
>From: Rick Cook <[EMAIL PROTECTED]>
>Subject: Re: CMDB cannot upgrade from previous version
>To: [email protected]
>
>Well, whenever it gets released is anyone's guess, but Remedy
has been
>working for some time on a White Paper showing how to migrate
ITSM 6 into
>CMDB 2.0.  Since that would, in part, be converting the CMDB
1.x CDM into
>the CMDB 2.0 CDM, you might wait a bit for that to come out
and use it.
>
>Rick
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList) 
>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
>Sent: Tuesday, January 09, 2007 12:15 PM
>To: [email protected]
>Subject: CMDB cannot upgrade from previous version
>
>Hi everyone,
>
>We are planning on moving from Unix to a Linux platform, and
upgrading from
>ARS 6.3 to 7.0.1 at the same time.  We will be copying the
database from one
>machine to another, then installing ARS, including CMDB 2.0.
>
>The "BMCR AtriumR CMDB 2.0 Installation and Configuration
Guide" p15 says:
>
>*******
>Upgrading to version 2.0 from a previous version of the BMC
Atrium CMDB is
>not supported at this time. You must install on a machine
that does not have
>a previous version installed.
>WARNING: If you run the installer on a machine with a
previous version
>installed, the installer will detect this and attempt to
upgrade your BMC
>Atrium CMDB. This upgrade is not supported by BMC Software.
>******
>
>We have data in our CMDB forms.  What are we supposed to do? 
>Export the data, uninstall the old CMDB, then re-import the
data when we are
>all done?
>
>Please say it ain't so.
>
>Dwayne Martin
>Computing Support
>James Madison University
>
>_______________________________________________________________________
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Dwayne Martin
Computing Support
James Madison University

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