Rick, I don't understand. Are you saying that I have the installer, but I need the White Paper, which doesn't exist yet, to know how to do the installation?
Dwayne ---- Original message ---- >Date: Wed, 10 Jan 2007 07:35:54 -0800 >From: Rick Cook <[EMAIL PROTECTED]> >Subject: Re: CMDB cannot upgrade from previous version >To: [email protected] > >The White Paper is predicated on the 2.0.1 CMDB, but is separate from it. >So you have half of the puzzle, but are still waiting for the other piece to >be made available. > >Rick > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Wednesday, January 10, 2007 5:33 AM >To: [email protected] >Subject: Re: CMDB cannot upgrade from previous version > >Rick, > >I am in the process of downloading "BMC Atrium CMDB Installer >2.0.01 (Linux)." > >I presume that it is what I should install along with the rest of the >system. Or am I misunderstanding something? > >Dwayne Martin > >---- Original message ---- >>Date: Tue, 9 Jan 2007 12:51:17 -0800 >>From: Rick Cook <[EMAIL PROTECTED]> >>Subject: Re: CMDB cannot upgrade from previous version >>To: [email protected] >> >>Well, whenever it gets released is anyone's guess, but Remedy >has been >>working for some time on a White Paper showing how to migrate >ITSM 6 into >>CMDB 2.0. Since that would, in part, be converting the CMDB >1.x CDM into >>the CMDB 2.0 CDM, you might wait a bit for that to come out >and use it. >> >>Rick >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) >>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >>Sent: Tuesday, January 09, 2007 12:15 PM >>To: [email protected] >>Subject: CMDB cannot upgrade from previous version >> >>Hi everyone, >> >>We are planning on moving from Unix to a Linux platform, and >upgrading from >>ARS 6.3 to 7.0.1 at the same time. We will be copying the >database from one >>machine to another, then installing ARS, including CMDB 2.0. >> >>The "BMCR AtriumR CMDB 2.0 Installation and Configuration >Guide" p15 says: >> >>******* >>Upgrading to version 2.0 from a previous version of the BMC >Atrium CMDB is >>not supported at this time. You must install on a machine >that does not have >>a previous version installed. >>WARNING: If you run the installer on a machine with a >previous version >>installed, the installer will detect this and attempt to >upgrade your BMC >>Atrium CMDB. This upgrade is not supported by BMC Software. >>****** >> >>We have data in our CMDB forms. What are we supposed to do? >>Export the data, uninstall the old CMDB, then re-import the >data when we are >>all done? >> >>Please say it ain't so. >> >>Dwayne Martin >>Computing Support >>James Madison University >> >>_______________________________________________________________________ >>________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >ARSlist:"Where the Answers Are" > >Dwayne Martin >Computing Support >James Madison University > >____________________________________________________________________________ >___ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the >Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
