David, it's been said before, but I think it bears saying again. For all our
complaints about the support site, or various BMC policies, we really
appreciate you coming here to give us some information about Remedy releases
and such.  It is really a stress-relieving thing to see that someone at BMC
is paying attention to us, when it seems that so few there are.

We may not always like what you have to say, but we always will appreciate
you coming here to say it. 

Thank you.

Rick Cook

Cook Enterprises


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