that's exactly how I do WS to, I have a staging form where I only have he fields I'm interested in and know i will get from the submitting system, then have workflow on that form to do the rest.
The output is then the requestid of the form I push the values to which is then fed back to the WS interface form and then returned to the client, works very nicely and allows me to have more control and be able to manipulate data through filters before it reaches the destination form. Stephen On 18/01/07, Rick Ponzo <[EMAIL PROTECTED]> wrote:
Mark, I ran into a similar situation. I ended up creating a new form specifically for webservice input. I created filters that populated certain fields with data based on a value set in a specific field on the submit. When the submit is complete you can format the fields exactly the way you want them to look in HelpDesk, then push them in a filter. Place a field on your new transfer form to receive the Request ID of the ticket you created during the push. Return the new field value in the output mapping. Regards, Rick Ponzo > Hi everyone, > Thanks for the sugestions. > But unfortunately, no one of the solutions work. > > Trying Frederick's sugestion my custom tool, which is > MSVisualStudio2005, says: > "Custom tool error: Unable to import WebService/Schema. Schema item > 'complexType' named 'CreateInputMap' from namespace 'urn:CreateEntry'. > The 'use' attribute must be optional (or absent) if the default > attribute is present." > > Even if I set the 'use' attribute to 'optional' its still needs those > parameters. > Maybe playng with a xml schema would help?? > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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