Janet, When you set up your import using the Import Tool, match the names/ids of the server side attachment field with the file side attachment field using the export file containing the rest of the data other than the attachments.
Bruce Scott Application Developer - Remedy SSG, PetSMART, Inc. eMail: [EMAIL PROTECTED] _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Thursday, January 18, 2007 4:46 PM To: [email protected] Subject: Import Attachment ** Does anyone know how to import attachments with the import tool? I have started a cutover and this is the first time we have had attachments. When I saved the report it gave me a directory to use in the import but I don't see the field ID of the attachment fields. Thanks, Janet Mahan NSM Systems Admin II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Telecommuter - Florida Mailstop: FLPTCA0101 Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. __20060125_______________________This posting was submitted with HTML in it___ ##################################################################################### The information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information. It is intended only for the use of the person(s) named above. If the reader of this message is not the intended recipient, or has received this message in error, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient or have received this message in error, please notify the sender via e-mail and promptly delete the original message. ##################################################################################### _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
