Hi, Robert: Same environment, but still on ARS 6.3 Patch 18 (Windows 2003, SQL Server 2000): Thank you for this information. If I were you, I would definitely report this to Tech Support as soon as humanly possible. Don't forget the all import logs. We're about to embark on upgrading our Dev environment to ARS 6.3 patch 20 in the next couple of days. Did you upgrade ALL components, including the email engine? Did you upgrade using file replacement or the installer? What patch were you on before 19 or 20 were applied? Inquiring minds want to know. I'm sorry that I don't have anything to offer, yet. We will also post to the list if we run into any issues. Thank you again for sharing this, Michelle
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA Sent: Wednesday, January 24, 2007 3:18 AM To: arslist@ARSLIST.ORG Subject: Issues since patch #19 or #20 ** Hello list, ARServer 6.3 p20 Win2k3 MS SQL since installation of patch 19 or 20, we fave the following issues : - Escalation Notify Emails do not include all fields at HTML templates anymore (doesnt matter if some fields are selected or all fields is selected) (filter notifications work fine) - Open Window -> Dialog -> Web View Form -> in User client does not work anymore (either a totally different windows view is being opened, or the view is being opened in the background) (tested with client patch 15, 19, 20 and with 7.0.01) (it works however again with our test server which is 7.0.01) Has anyone experienced something similiar ? Thanks, Robert Mit freundlichen Grüssen Robert Kern Siemens AG GIO IT SHS SBA Sodener Str. 9 65824 Schwalbach, Germany Tel.: +49 6196 87-2546 Fax: +49 6196 87-792546 Mobil: +49 170-8522515 mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Siemens Aktiengesellschaft: Vorsitzender des Aufsichtsrats: Heinrich v. Pierer; Vorstand: Klaus Kleinfeld, Vorsitzender; Johannes Feldmayer, Joe Kaeser, Rudi Lamprecht, Eduardo Montes, Jürgen Radomski, Erich R. Reinhardt, Hermann Requardt, Uriel J. Sharef, Klaus Wucherer Sitz der Gesellschaft: Berlin und München Registergericht: Berlin Charlottenburg, HRB 12300, München, HRB 6684 WEEE-Reg.-Nr. DE 23691322 Wichtiger Hinweis: Diese E-Mail und etwaige Anlagen können Betriebs- und Geschäftsgeheimnisse, dem Anwaltsgeheimnisunterliegende oder sonstige vertrauliche Informationen enthalten. Sollten Sie diese E-Mail irrtümlich erhalten haben, ist Ihnen der Status dieser E-Mail bekannt. Bitte benachrichtigen Sie uns in diesem Falle sofort durch Antwort-Mail und löschen Sie diese E-Mail nebst etwaigen Anlagen aus Ihrem System. Ebenso dürfen Sie diese E-Mail oder ihre Anlagen nicht kopieren oder an Dritte weitergeben. Vielen Dank! Important Note: This e-mail and any attachments are confidential, may contain trade secrets and may well also be legally privileged or otherwise protected from disclosure. If you have received it in error, you are on notice of its status. Please notify us immediately by reply e-mail and then delete this e-mail and any attachment from your system. If you are not the intended recipient please understand that you must not copy this e-mail or any attachments or disclose the contents to any other person. Thank you. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"