Hi, Robert:
 
Same environment, but still on ARS 6.3 Patch 18 (Windows 2003, SQL Server 2000):
 
Thank you for this information. If I were you, I would definitely report this 
to Tech Support as soon as humanly possible.  Don't forget the all import logs.
 
We're about to embark on upgrading our Dev environment to ARS 6.3 patch 20 in 
the next couple of days. Did you upgrade ALL components, including the email 
engine? Did you upgrade using file replacement or the installer?  What patch 
were you on before 19 or 20 were applied?
Inquiring minds want to know.  
 
I'm sorry that I don't have anything to offer, yet.  We will also post to the 
list if we run into any issues.
 
Thank you again for sharing this,
Michelle

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Kern, Robert SBA
Sent: Wednesday, January 24, 2007 3:18 AM
To: arslist@ARSLIST.ORG
Subject: Issues since patch #19 or #20


** 

Hello list, 

ARServer 6.3 p20 
Win2k3 
MS SQL 

since installation of patch 19 or 20, we fave the following issues : 

- Escalation Notify Emails do not include all fields at HTML templates anymore 
(doesnt matter if some fields are selected or all fields is selected) 
(filter notifications work fine) 

- Open Window -> Dialog -> Web View Form -> in User client does not work 
anymore 
(either a totally different windows view is being opened, or the view is being 
opened in the background) 
(tested with client patch 15, 19, 20 and with 7.0.01) 
(it works however again with our test server which is 7.0.01) 


Has anyone experienced something similiar ? 

Thanks, Robert 


Mit freundlichen Grüssen 
Robert Kern 

Siemens AG 
GIO IT SHS SBA 
Sodener Str. 9 
65824 Schwalbach, Germany 
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