Oh great...and I already ran the installer, and have people testing...we
have yet to see any major issues...keeping fingers crossed now that I
read these.....
Hoping!!!!!
~jj
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Smith, Ron
Sent: Wednesday, January 24, 2007 12:47 PM
To: [email protected]
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
It would be nice if Remedy would help us out with some
Technical Bulletins. As soon as this posting came out, I went out and
started checking the create dates on the Patch 20 file. There were new
ones added as late as 8:50 PST this morning. It would be nice to know
when this gets stable and we know we have a good set of patches.
My .02cents
Ron Smith
Web/Remedy System Developer
Providence Health System
[EMAIL PROTECTED]
503-216-7866
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Wednesday, January 24, 2007 9:42 AM
To: [email protected]
Subject: Re: Issues since patch #19 or #20 - Uh-Oh
**
Actually --- on Jan 15th and 16th all the installers
were upgraded.. between 11:00pm and 12:53am
So there must be issues..
On 1/24/07, patrick zandi <[EMAIL PROTECTED]> wrote:
Woo, not good..
I have seen this with oracle patches.. Frustration..
now that is upsetting..
On 1/24/07, Lucero, Michelle - IST contractor <
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote:
Uh-oh. Something tells me that we might have to
download all of patch
20 all over again. I downloaded both the installer and
files a couple
of days ago. However, today, it looks like the
winnt\bin folder AND
files have been updated. Many of the files shows
today's date at 8:50
AM.
Note to BMC: Could someone send out an official word to
let us know
when ALL of the files for both the 6.3 P20 and 7.0.1 DST
patches are
available and complete?
Thank you,
Michelle
Concerned customer
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn
Sent: Wednesday, January 24, 2007 9:23 AM
To: [email protected]
Subject: Re: Issues since patch #19 or #20
I'm glad that I installed Patch 20 on my test server,
because it hosed
everything up. I'm debating trying out a completely new
install to see
if that works, but Patch 20 is a failure so far and I
will not be
deploying it to my production environment until the
kinks are worked
out.
I also normally patch my AR System by overwriting files
instead of
running the installer since the installer is fairly
buggy (it doesn't
let you see long DB server names, etc.) but this time
BMC didn't release
all of the files needed.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto: [email protected]
<mailto:[email protected]> ] On Behalf Of Heider, Stephen
Sent: Wednesday, January 24, 2007 9:18 AM
To: [email protected] <mailto:[email protected]>
Subject: Re: Issues since patch #19 or #20
...getting ready to install patch 20 for ARS Server v6.3
(SQL Server,
W2K3) on a dev server.
Because the Installer also modifies forms I prefer
copying the new files
instead when installing patches. I submitted a RFE last
year so that we
have the option of _only_ installing patched files and
not alter any
forms or workflow. I shake my head when I think of these
installers.
What files are missing from the bin and lib folders
(from supportweb)
for patch 20? From the "Patch 20 - Install Issues"
thread this month,
is DWMAPI.DLL the only missing one? Are there any brand
new files
(appearing for the first time in patch 20) - if so,
which folders would
they go in?
I am thinking that I may need to install patch 20 using
the Installer on
a new computer, then copy the files to the dev server.
Stephen
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