have you imported some workflow to this server recently .. I was having a
similar issue in the past when some of the workflow (I guess it was probably
flashborad) which was imported with a different hard coded sever name.
Are you using Demo to connect to the Admin tool or some other user with Admin
rights?
Did you say you were having problems modifying worklfow? what errors are you
getting?
How about the error log does it show any errors?
Rick Cook <[EMAIL PROTECTED]> a écrit :
** I wonder if it is an issue with your licenses, or perhaps with the MAC
address of the server, which would affect licenses. No fixed license, no Admin
access. Has Support looked at that?
Rick
---------------------------------
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of Gordon M. Frank
Sent: Thursday, January 25, 2007 2:16 AM
To: [email protected]
Subject: Admin Tool will not show an ARS Server
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Hello,
We have a problem with seeing an ARS Server through the Admin Tool. The
server can be accessed using the User Tool and via the Mid-Tier, so the data is
accessible and users dont see a thing. We just cant make object
modifications because the server comes up as if there is a connectivity issue.
Other servers come up fine.
We are installed on a SunOS/Unix box with Oracle 9i and ARS 6.3.
We tried restarting the ARS Server and this made the server reappear. But we
tried to make a modification to a field and the problem reoccurred.
We have noticed that the CPU is running at 50% when it normally runs around
15 30%.
We also have been running Remedy Migrator quite a bit lately and I am
wondering if this is connected.
Remedy Technical Support has not come up with a solution yet, so I am trying
the ARSLIST to see if anybody has seen this before?
Any help is appreciated
Thanks up front,
Gordon M. Frank
Lockheed Martin
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