Hope to get some help from someone who has integrated the Netcool Remedy gateway (via the Alert form) to the new BMC Remedy ITSM 7.0 Incident form. This is not as easy as it used to be in the old ITSM products, so I am wondering if anyone has done this yet.
Thanks Angie _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

