Listers,

 

Here's hopefully an easy one. when customers are hitting the login.jsp page
to login to Remedy via Mid-Tier, is there any way to make the "Username"
field that they type their username into Force upper case? Reason I ask is
because all the usernames in the clients system are all in Upper Case, and
sometimes they forget that they have to type it in all upper case. So rather
than relying on them to remember that. is there a parameter I can set in the
login.jsp file that will force there usernames to Upper Case? I know you use
workflow in Remedy once they've already logged in, to force UPPER CASE for
various fields on forms. so I was hoping I could do the same for the
login.jsp page.

 

Thanks!

 

Chris

 

 


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