This may be the only part of the system that is working properly for me,
but I have been successfully doing Syncs of the Search Database on two
different servers (7.0.01 and 7.0.01.001) that have all of ITSM 7 except
Asset installed including SLM (30K objects). I initially tried an
overwrite of Admin 7.0.01 with Patch 001, then uninstalled it completely
and installed Patch 001 clean as BMC Remedy is now recommending. In any
case, I have not seen either the 7.0.01 or 7.0.01.001 Admin Tools crash
when I initiate a sync and leave them open on the desktop (Windows XP
Pro on 3ghz P4 with 1gb RAM), usually overnight. I ran another one when
I got in this morning and it only took about an hour. If it matters, I
have the JRE 1.4.2_13 installed. I have not been having any problems
with the Patch 001 Migrator either although all I have been using it for
is object inventories and comparisons. Usually everything I touch
breaks, but this is working for me.

Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Whistler
Sent: Saturday, January 27, 2007 8:36 AM
To: [email protected]
Subject: Sync Search Database Crash 7.01 Patch 01 Admin Tool

Running server 7.01 Patch 01, attempted to run Sync Search Database with
Admin Tool 7.01 patch 01. The Admin Tool crashes every time. I thought
maybe it was my pc, so installed on a different machine and it still
crashes.

Just wondering if anyone has been able to run sync search database
successfully using the same setup.  BTW, just for grins I used a 6.3
Admin Tool and ran sync search database on the 7.01 patch 01 server just
to see if that worked since my 7.01 Admin Tool kept crashing and it ran
all the way through.

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