OK guys - I'm lost.  We have the web service built - we can create a
ticket, but we are having trouble getting the modify function working.
I am totally unfamiliar with iConclude and the tech working with
iConclude is also unfamiliar with iConclude and with Remedy.  And, I
admit, I'm not very savvy with web services - but learning fast.

We are on 6.3 Patch 16 - MS SQL - Mid-Tier 6.3 Patch 16 - Windows

Is there anyone out there that would be willing to help me - maybe
directly offline since I don't know of anyone else trying to set up this
type of service?

Thanks in advance for any help.

Candace DeCou

Applications Support Analyst 
Silicon Valley Bank 
Office: 408-654-6358 
Email: [EMAIL PROTECTED]  

 




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