We are using ARS 5.1.2 and Mid-Tier 6.3 on Solaris 8. Solaris is patched for DST already.
I'm trying to make sure I'm understanding everything about DST and this mix because I'm not convinced an "hour off" for a month matters for us. This isn't Y2K all over again; done that. According to the DST Product alert, the consequences for not mitigating for DST changes under ARS 5.1.2 are "Web Services and Import/Export time calculations will be off by 1 hour". We don't use these things in a way that it would matter. No mention of Java specifics in that table for ARS 5.1.2. Also, the Mid-Tier 6.3 will be off an hour. Looking at patch 20, java then needs patching. Given how simply we use Remedy Help Desk and lite Change, I can't see why this makes much difference. Web client customers don't take an hour-by-hour view; it isn't that granular for them. Also, in April the old DST rules kick in and the difference should be corrected. Right? So, some things will be off for web client activities by an hour for a month.... I don't mind patching Mid-Tier 6.3 to patch 20, although I'd like some reassurance that it will work with unsupported ARS 5.1.2. That seems risky for other reasons. I've asked my unix sys admin about moving the dev server clock to March 10 to follow Remedy through the change and to test the clients. I wish we weren't stuck at ARS 5.1.2 but I've no support yet for hardware to be otherwise. We may even survive Vista, IE7, and DST but something will get us eventually. I really appreciate all the time people have taken to post information about this and other issues. Maybe if someone else was considering being ornery about riding this out, this will help the process. Cheers, Ann Kosch ~*~ ~*~ ~*~ Ann R Kosch Special Projects/Analyst Remedy ARS Administrator/Coordinator [EMAIL PROTECTED] 785-532-4933 Kansas State University Computing and Telecommunications Services Web Technologies section _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
