Hey, Y'all: Environment: Server: ARS 6.3 P20 on Windows 2003 -remote SQL Server 2000 Client: ARS 6.3 P20 on Windows XP Professional. Remedy AR User 6.3 Patch 20 crashes when clicking the Report icon.
OK, y'all the honeymoon period is over...I was just boasting yesterday how great everything was going, since performing all of the Patch 20 installations. Just wanted to know if anyone else out there is experiencing crashes with the new Remedy AR User 6.3 Patch 20 client. There is a behavior that so far today has caused the tool to crash repeatedly. Here are the steps at least on my computer: 1. Open a regular form in search mode 2. Perform some type of search 3. Select non-consecutive or consecutive entries from the Results list. 4. Click the Report icon. 5. The report window will open 6. <pause a few seconds> 7. Application error occurs. I can duplicate this behavior, repeatedly. I'll probably reboot and hope that everything will be OK. Or, I can simply use the 7.0.01P1 User Tool. Has anyone else experienced this or a similar issue with 6.3 P20? Michelle ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
