I'm using IE 6.0.29 from an XP client, using the 1.5_06 JRE, (though the 1.4.11 SDK I use on another box also works), and have no problems accessing anything at the moment.
I did notice that they are weighting the KB responses now. Maybe they were before, but I don't recall seeing the match %, nor did the results seem sorted by weight, which they appear to be now. Yay! Rick On 2/8/07, Ray T. <[EMAIL PROTECTED]> wrote:
** Hmm. I guess this is not a popular topic. No replies. :( It's a very simple question folks. Can a few people who are consistently able to use features on BMC's support site (Knowledgebase, Issues, Downloads, Documents), reply with your browser type/version, operating system and your JRE version? I am trying to figure out why BMC's support site is treating me like dirt. Axton: great tip on dealing with "ARERR [9084]: User is currently connected from another machine". Creative indeed. Thanks! On 2/7/07, Ray T. <[EMAIL PROTECTED]> wrote: > > Axton, I have bmc.com as a trusted site...in my IE. > > I don't see many people complaining. Can somebody tell me if they are > consistently able to use any of the features (KB, downloads, documents) and, > if you are, what operating system, browser/version/patch & jre version are > you using? Also, if you are connecting throught VPN or not. > > One time yesterday everything was working perfectly for me....for a > brief period. It was like magic. Only changes I had made was that instead of > connecting through VPN I had a direct connection and I had removed JRE/JDK > 1.5.x and left only 1.4.2.x. Everything worked perfectly on IE on the > support site. > > Little later, it stopped working (can't remember anything I might have > done). Today the same story. I am back to square one. VPN/No VPN seems to > make no difference and my JRE version remains at 1.4.2.x. I have Win XP > pro sp2, IE 6.0, Fireforx 1.5.0.9, Netscape 7.2. > > Everybody can't be having such issues and remaining quiet. Or are you?
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