It will hold the floating license to the length of time specified in your Administrator Configuration for that value. You can shorten that time if the users log out rather than just closing the browser window - that releases the license immediately. Or, there are ways to release the license manually when they close the browser window.
The means by which you do this are pretty consistent across recent versions, but have minor variations. Consult the documentation on your version of ARS for details. Rick On 2/8/07, remedy remedy <[EMAIL PROTECTED]> wrote:
** Dear all, Need a clarification on the Mid-Tier Session Timeout - will it also release user floating license? Had tried configured it to 15 minutes (default 90 mins) but Remedy Admin still shows that the user is holding the floating license even after 30 minutes. Really appreciate for any comment on this. Thank you. Ming Yan, Lam __20060125_______________________This posting was submitted with HTML in it___
-- Rick Cook Cook Enterprises 253-278-4112 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
