Same here, as long as I don't try to access the servers simultaneously, I can access both from my workstation. Once in awhile I'll get an error to the effect I have 2 servers and need to shut one down. I have to log in as someone different and then I can sign on as myself.
Ron Legters <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 02/08/2007 02:43 PM Please respond to [email protected] To [email protected] cc Subject Re: Purging a server license in ARS 6/7 ** I'm in the middle of a move myself, and ran into this same thing. It appears though, that I'm OK as long as I don't access both servers from the same machine at the same time. I've got both systems up right now, and I'm administering the current server through the admin tool on my desktop, and I'm doing remote desktop to the new server and administering it there. This might be a workaround for you. Thanks, Ron Tools Admin From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, February 08, 2007 9:29 AM To: [email protected] Subject: Re: Purging a server license in ARS 6/7 ** That's correct, Chris. Remedy was SUPPOSED to issue a 60 day purge license for the old server when they issued the new server license. That temp license contains no server ID, so there's no conflict. They didn't do so, which is why both server IDs are the same. Like I said, I would have been fine with users only being able to access one at a time until we cut over, but now the new one is completely inaccessible, and I don't know what would have changed to cause this limitation. I have had a Sev 1 ticket open now for 3 hours without a response. Not gonna comment on that here.... Rick On 2/8/07, Pruitt, Christopher J <[EMAIL PROTECTED]> wrote: ** Rick, We encountered this same issue when moving from an old dev server to a new one. What we found is that the AR System Server ID was the same on both servers. I believe this is what causes this error message to come up. Christopher Pruitt Consultant Specialist EDS - Bank of America I3-Inventory IW Infrastructure Team Phone: +1-972-605-7702 (8-835) mailto: [EMAIL PROTECTED] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto: _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
