Theo, A few things to help you understand what is going on here. :)
Try running these commands, instead of the arimportcmd command to get your bearings: dir >c:\dir.log set > c:\set.log That should produce two files. dir.log and set.log . They will tell you the "working directory" and the environment settings that the ARS server uses for any forked processes. Then I would also suggest that you use an output setting for arimportcmd. That would be a -l (lowercase L) with the full path to a file name that should be used to log the output from the process. This might give you a clue as to what the problem is too. But my bet is that you need to fully qualify the path to the exe. You likely also need to use the -d option to tell the exe where to find the mapping file. However you definitely would need to supply a -o setting to tell it what file to import. (-u -p -m is simply not enough information for the program to do anything) Ref:AdvancedGuide-630.pdf page 559. HTH. ARS101 -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 2/8/07, Simmons, Theodore J. <[EMAIL PROTECTED]> wrote:
Good day all, I am attempting to run an arimportcmd in a filter with mapping, but I seem to be hitting it wrong Should I use quotes? Do I need the full path for the arimportcmd? Win2k ARS 6.3 p 18 Thanks for any help Theo No error : arimportcmd -u "User" -p "Password" -m "CiscoImport_DEV"
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