Mike,

This is probably due to the fact that the Windows patch is a registry
update, therefore has no sense of when the change starts (this year as
opposed to prior years). 


Thanks,
Bruce

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike White
Sent: Friday, February 09, 2007 10:29 AM
To: [email protected]
Subject: ARS 6.0.1, patch 1497 DST issue for past date/time fields?

Listers,

      I had an unexpected DST-related issue that one of you may have
insight into.  We're remaining on an unpatched Remedy release (6.0), and
have accepted the published issues (web Mid-Tier, API, Preference
Server, and Admin Tool time display).  Our OS is Solaris 5.9, and our
database is Oracle 9i.  Our clients are all User Tool.

      We discovered during testing that we also need the MS Windows DST
patch in order to correctly display time values in the DST change
periods.

      After installing the MS Windows patch (hot fix), past dates in the
DST change periods are different by an hour.  In other words, it looks
like Microsoft's patch applied the DST change retroactively.

      Has anybody else seen similar behavior.  Any ideas?  We do both
historical research and  reporting as well as  future forecasting,
scheduling, etc.  Thanks for anything you can share.

Mike White
Office:  813-978-2192
E-mail:  [EMAIL PROTECTED]

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