The 7.0.01 email engine changed they way it starts. It attempts to cache all user/group info; this takes a massive amount of cpu and memory because it fetches 100 users at a time. There is a settings you set in the EmailDaemon.properties to disable this behavior and restore it back to the original behavior (evaluating user/group membership at notification time).
com.remedy.arsys.emaildaemon.FetchUserGroupInfoOnDemand=true Set this in EmailDaemon.properties and restart the email engine. I think you will see this addresses your issue. Axton Grams On 2/16/07, Pierce, Amanda (TBS) <[EMAIL PROTECTED]> wrote:
** All, We have installed the email engine 7.0.1 patch 001 and are getting Memory Errors in our log files. The email engine is currently taking up an entire CPU to run. This doesn't sound normal. Anyone else having this issue? We put in a support ticket and they are looking into it, but was hoping someone out here can help. ARS 7.0.1 patch 001 Windows 2003 server Java 1.5.06 Oracle 10.2 Thank you! *Amanda Pierce* * * __20060125_______________________This posting was submitted with HTML in it___
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