Same issue here. Licensing issues licenses on two different (trial) support IDs. I did not think anything of it at first since the admin tool happily accepted all of them, but then I kept getting errors about the app not being licenses or no floating licenses being available.
They had to re-issue about half of my licenses and I had to enter them all over again. Anyone else thing there should be an easier way to enter a large number of licenses ? Why can't BMC issue a license file that can simply be imported ? It takes quite some time to enter the 40-50+ license types that are required for a full ITSM 7 install since each app has an app license as well as fixed and floating licenses. Rgds, Chris Rom Schlumberger _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
